Hello!

We’re so excited to have you jump in! This is a brief guide to help you get started. Empath lets you launch virtual devices and use your live product as customers see it. And so much more.

Below are a few ways you can start! Open this guide again from the ‘Help’ menu after you close this window.

Get started by launching your first device

Launching a device takes seconds. Use the ‘Devices' menu and select an iPhone, iPad, or popular Android device. You can also open desktop web to navigate on a laptop or desktop. Devices are always slowest on their first boot, but get faster on subsequent launches.

Customize your device

We want to make Empath fun and beautiful to use, and allow you to customize how screenshots will appear. Use the ’Display’ menu to customize your toolbar theme. With a device running, you can also customize your device's frame and reflections to get the perfect display. Every screenshot remains a transparent PNG ready to drag, copy, or download.

Save and open a web link

All of your important landing pages and competitors at your fingertips. Use the ‘Web Links’ menu to save the webpages important to you. Just create one list of links — your top landing pages, competitors, or any critical website — and Empath will open them no matter which device you have running. We’ve pre-populated your web links with some news, inspiration, and fun pages, but please replace with your own.

Create and use a test account

Stop writing test accounts on sticky notes. Use the ‘Test Account’ menu to save the test accounts to easily sign-in as any customer. You can copy and paste your credentials into any page or app you navigate to on your device.

Install a mobile app

  • Android — Your Android emulators come packaged with the Google Play Store. After opening a device, sign-in with your Google Account (you’ll only need to do this once), and you can then download any app. If you’d prefer to install an app manually, you can easily install an app by uploading an .apk file from your Engineering team using the ‘Tools’ menu when you have a device running. Note, apps will be downloaded and available across all of your Android devices.

  • iOS — Xcode iOS simulators do not support the App Store. To install an app manually, you can easily install an app by uploading an .app file from your Engineering team using the ‘Tools’ menu when you have a device running.

Set a custom GPS location

Ready to start testing a local UX or SEO for a specific market? With a device running, use the ’Tools’ menu to select ’Set GPS Location’. You can then either select a popular destination or enter in your own custom coordinates. You can also save any custom location important to you for easy access.

Automate your competitive analysis

Stop wasting hours taking competitor web screenshots. Just use the ’Tools’ menu to select ’Automated Screenshots’. You can then customize either capturing Mobile Web, Desktop, or both, and enter in up to 10 sites to capture. Empath will then automatically scroll capture each one of those sites and open up a gallery for your review. You can then download the image of any full website, a custom viewport, or a custom viewport framed by either an iPhone or MacBook Pro frame.

Get some help

Hopefully you won’t need us, but we’re always here if you do! Use the ‘Help’ menu to contact us or submit feedback! Our goal is to always reply within a day, if not sooner.